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Policies

Policies

Sales Policy and Warranty

All products are warranted to be free from defects in material or workmanship for a period of 90 days. For claims, see returns section.

Method of Payment C.O.D./VISA/MASTER CARD or open account to established customers only. New customers or special orders above $200.00 require a 50% deposit, balance will be shipped C.O.D. To expedite order processing, we suggest deposits via money order, cashiers check or bank draft as personal or company check may require up to 10 working days to clear. All deposits on custom order components are nonrefundable.

Returns

If a return is necessary due to damage or any problem, you must contact us for a return authorization number. You must mark the returned with R.A. Number and ship prepaid and insured. All products returned must be in unused and resalable condition with the original invoice within 10 working days.
Damaged shipments and shortages . All shipments are F.O.B. Straub Technologies 198B Industrial Park Rd.  Suite B Piney Flats, TN 37686. When the carrier signs for the shipment in good condition at our plant, any claims against damage or shortages must be at the time of delivery. If the driver will not wait for an inspection of suspected damages or shortages, be certain to mark the bill of lading “Subject to later count and inspection”. All claims should be brought to our attention within 48 hours.

Warranty Disclaimer

Due to the intended usage of the products on this site, all products are sold without any expressed or implied warranty of merchant-ability or fitness for the intended purpose. Straub Technologies assumes no responsibility for personal injury, labor or other injury through the installation of parts contained herein; nor will Straub Technologies bear the cost of vehicle down time or storage.

All sales transactions conducted in the state of Tennessee are subject to the 9.5% Tennessee state sales tax.

Products listed in this catalog are intended for off road usage not legal for sale or usage on any pollution controlled vehicle.

Straub Technologies reserves the right to change pricing or product specifications without notice.

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